Shipping policy

At PetUnwind, we’re committed to delivering your pet’s calming essentials as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note:

Orders are not processed on weekends or holidays.
Processing times may be slightly longer during peak seasons or high order volumes.

Estimated shipping times for U.S. orders:

Shipping times may vary depending on:

We always do our best to ensure your order arrives as quickly as possible.

Shipping costs are calculated at checkout.

We may occasionally offer:

Once your order has shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear after shipment confirmation.

Please ensure your shipping address is entered correctly at checkout.

PetUnwind is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible at:

While we work with trusted fulfillment partners and carriers, occasional shipping delays may occur that are outside our control.

If your order appears significantly delayed or lost, please contact us and we’ll do our best to assist you.

If you have any questions regarding shipping, feel free to contact us at:

We’re always happy to help 🐾