Friendly Pet Support
We'd Love to Hear From You
Have a question about your order or our products? Our team usually responds within 24 hours.
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Support Hours
Mon–Fri, 9am–6pm EST
Order Issues
Include your order number for the fastest help.
Usually responds within 24 hours
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Frequently Asked Questions
Standard U.S. shipping takes 5–8 business days. Free shipping on all orders over $49.
We offer a 30-day hassle-free return policy. If you're not happy, we'll make it right.
Yes! All PetUnwind products are vet-approved and made from non-toxic, pet-safe materials.
Orders can be changed or cancelled within 12 hours of placing. Contact us immediately and we'll help.